📞 Contact Support & Join Our Community

We’re here for you — every step of your shopping journey.

💬 Need Help or Have Questions?

Whether you’re stuck with an order, need vendor info, or have a complaint, our support team is just a message away.

🔧 Support Options:

💡 We respond faster on WhatsApp and the chat widget during active hours.

🧑‍🎓 Join Our Community

Stay updated, connect with other buyers, and get exclusive offers.

👥 Ways to Connect:

• 🎓 Join Our WhatsApp Group
  Get alerts, product drops, and live vendor updates.
  ➤ Join Now

• 📸 Follow us on Instagram
  Behind-the-scenes, flash sales & vendor highlights
  ➤ @oauresources

• 🧵 Follow us on Threads
  Daily tips, funny campus moments, updates
  ➤ @oauresources

• 💬 Twitter/X Community
  For feedback, polls, and hot takes
  ➤ @oauresources

🚨 Report a Vendor or Delivery Issue

If you experience:

• Late or missing pickup

• Wrong or faulty items

• Poor vendor behavior

Please report it directly:

1. Describe the problem — our team will follow up

💡 Frequently Asked Support Topics

I haven’t received the pickup location yet
Please check your WhatsApp or email. Still not there? Reach out via live chat or WhatsApp.

The vendor gave me a different price
Let us know immediately. We’ll confirm the listed price and handle it for you.

I want to request a refund
Use the “Report Issue” feature in your dashboard. Refunds are only possible for verified problems.

How fast do you respond?

• WhatsApp & Live Chat: Within 30 mins (during working hours)

• Email: Within 24 hours

• Reported issues: Within 12 hours

🤝 Want to Work With Us?

If you’re a vendor, creative, or ambassador:

• Visit our Partner With Us page

• Or email us at partnerships@oauresources.com

📬 Summary

💙 We’re Building a Trusted Campus Marketplace — Together.

Let’s keep things real, fast, and fair.
Reach out anytime — your satisfaction is our priority.

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